Privacy Policy sr777 – Data Protection
Malaysian Player Privacy

Sr777 ("we", "Platform") operates under the domain sr777.vu and provides online entertainment services to users in Malaysia. This Privacy Policy ("Policy") describes our practices and procedures regarding the collection, use, storage, and protection of your personal information ("Personal Data") when you use the sr777 platform, related websites, mobile applications, and all services we offer.

We understand that trust is the foundation of the relationship between sr777 and every member. Without your confidence in how we handle your personal information, every service we build loses its meaning. That is why we take data protection seriously and continually strive to be more transparent in every aspect of how we manage your data.

This policy applies to all users who access or register on the SR777 platform, including casual visitors, registered members, and affiliate program participants. By using the platform after reviewing this Policy, you acknowledge and agree to the terms stated herein.

Sr777 collects several categories of personal data for different purposes, all aimed at providing you with a better, safer, and more personalised service. Below are the types of data we collect:

We only collect data that is strictly necessary for legitimate purposes. sr777 does not collect sensitive data such as your medical information, political views, or religious beliefs except in very limited circumstances and with your explicit consent.

The personal data we collect is used solely for legitimate and transparent purposes. SR777 uses your information for the following:

• Account management and identity verification: Create and manage your sr777 account, process registrations, and carry out KYC checks required by law.
• Financial transaction processing: Process deposits, withdrawals, and manage your account balance securely in Malaysian Ringgit.
• Platform service delivery: Allows you to seamlessly access all games, promotions, and features on the sr777 platform.
• Fraud prevention and security: Detect and investigate suspicious activity, protect your account from unauthorised access, and maintain platform integrity.
• Legal and regulatory compliance: Fulfil legal obligations related to Anti-Money Laundering (AML), Counter Financing of Terrorism (CFT), and other applicable reporting requirements.
• Service improvement: Analyse usage patterns in aggregate to improve the interface, performance, and overall experience of the sr777 platform.
• Customer support communications: Respond to inquiries, resolve issues, and provide technical assistance to you.
• Marketing communications: Send information about sr777's latest promotions, bonuses, and offers — only to members who have consented to receive them.

Sr777 processes your personal data on valid legal grounds, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection regulations:

• Contract performance: Processing necessary to fulfil the service agreement between you and sr777, including account management and transaction processing.
• Legitimate interests: Use of data for fraud prevention, platform security, and service improvement purposes that prioritise the protection of all users.
• Legal compliance: Processing required under applicable Malaysian law, including KYC and AML reporting requirements.
• Consent: For marketing communications and certain data uses beyond the minimum required, we obtain your explicit consent in advance.

Sr777 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We only share your information in the following limited and controlled circumstances:

• Authorised service providers: Third parties that help us deliver our services, such as PCI-DSS certified payment gateway providers, licensed gaming software providers, and secure cloud computing services. All third parties are bound by strict data confidentiality agreements with sr777.
• Relevant authorities: Government authorities, law enforcement, or regulatory bodies when sr777 is legally required to do so. We will notify you of any such disclosure where permitted by law.
• Dispute resolution: In cases of litigation or legal disputes requiring the disclosure of certain information to parties involved in legal proceedings.

In all cases of data sharing, SR777 ensures that recipients comply with data protection standards equivalent to or higher than our own. We do not permit any third party to use your data for their own purposes without your explicit consent.

The security of your personal data is sr777's top priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:

• Encryption in transit: All communications between your device and sr777's servers are encrypted using TLS 1.3 protocol with 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.
• Encryption of stored data: Sensitive data stored in SR777's databases is encrypted using AES-256 encryption, which cannot be broken without the correct key.
• Layered access controls: Only authorized SR777 staff with a legitimate business need may access members' personal data. All access is logged and actively monitored.
• Two-factor authentication: Your SR777 account is protected by two-factor authentication that prevents unauthorized access even if your password is compromised.
• 24/7 Monitoring: Our threat detection system monitors platform activity around the clock to identify and respond to any security threats promptly.
• Regular security audits: sr777 conducts regular penetration testing and security audits to identify and patch any vulnerabilities before they can be exploited.

Sr777 retains your personal data only for as long as necessary for the purposes stated in this Policy, or as required by applicable law. Retention periods vary by data type:

• Active account data: Retained for the duration your account is active on the SR777 platform and for a reasonable period following account closure.
• Financial transaction records: Retained for a minimum of 7 years in accordance with applicable Malaysian financial and tax legislation.
• KYC Documents: Retained for a minimum of 5 years after account closure or the last business relationship, in line with AML requirements.
• Support communication logs: Retained for 2 years for reference purposes and resolution of any disputes that may arise.
• Technical data and system logs: Retained for 90 days for security and technical troubleshooting purposes.

When data is no longer required, SR777 will delete or anonymize it using secure, irreversible methods. If you submit a data deletion request, it will be processed within the timeframe permitted by applicable law.

Sr777 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use are:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and login details for your convenience.
• Analytics Cookies: Helps us understand how users interact with the platform in aggregate — no individually identifiable information is collected.
• Marketing Cookies: Used only with your consent to display relevant SR777 promotions and offers.

You can manage cookie settings through your web browser preferences. Disabling certain cookies may affect platform functionality, but non-essential cookies can be turned off without significantly impacting your gaming experience.

As a data subject, you have certain rights regarding your personal data that sr777 is committed to respecting and fulfilling:

To exercise any of the above rights, contact sr777's data protection team via 24/7 Live Chat or email [email protected]. We will process your request within 30 calendar days and inform you of the action taken. For complex cases, this period may be extended with appropriate notice.

Please note that certain rights may be limited in specific circumstances — for example, data required for legal compliance cannot be deleted before the end of the legally mandated retention period.

The sr777 platform is exclusively for individuals aged 18 and above and is not designed for children. We do not knowingly collect personal data from individuals under the age of 18.

If we find that personal data of a minor has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the account in question. If you believe your child has registered on the SR777 platform while underage, please contact us immediately via Live Chat or our support email.

Sr777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or improvements to our services. The "Updated" date at the top of this page will reflect the date of the latest revision.

For material changes that significantly affect your rights, we will provide notice via:

• In-platform notification on sr777 the next time you log in
• Email to the address registered on your account (for important changes)
• A notice at the top of this page at least 14 days before changes take effect

Your continued use of the sr777 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding how SR777 handles your personal data, or if you wish to exercise any of the rights outlined in this Policy, please contact us through the following channels:

• Live Chat 24/7: The fastest method — our support team is ready to assist in English and Bahasa Melayu
• Email: [email protected] — for detailed enquiries or official data-related requests
• Response time: We are committed to responding to all privacy inquiries within 5 business days

If you are not satisfied with sr777's response to your privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection Malaysia or the relevant regulatory body under the Personal Data Protection Act 2010.